1. What products does R1racegear offer?
R1racegear specializes in manufacturing motorbike leather jackets, gloves, racing suits, and other leather products designed for motorcycle enthusiasts.
2. How can I place an order?
You can place an order directly through our website r1racegear.com or by contacting our customer service team at info@r1racegear.com or 0017028486669.
3. What payment methods do you accept?
We accept payments via major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods available on our website.
4. What is your shipping policy?
We offer shipping to all over the world. Shipping costs and delivery times may vary depending on your location and the size of your order.
5. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping policy or contact our customer service team for more information regarding international shipping rates and delivery times.
6. What is your return policy?
Our return policy allows for returns within 30 calendar days from the date you received your purchase. Items must be unused and in the original packaging. For more details, please refer to our return policy..
7. How do I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the courier's website.
8. What should I do if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on the situation. Please refer to our return policy for more information on returns and exchanges.
9. How can I contact customer support?
You can reach our customer support team via email at info@r1racegear..com or by phone at 0017028486669. Our support team is available.
10. Do you offer custom or personalized products?
Yes, we may offer customization options for certain products. Please contact our customer service team to inquire about custom orders and personalized options.